REFUND POLICY.

Once an order is confirmed, YogSiddhi will not accept return or refund requests . However, in any of the below situations, we are more than happy to work out the solution that is fair to all the parties.

In case of Damaged product:

YogSiddhi needs to be notified of damaged product within 3 days from delivery date via email to customercare@theyogsiddhi.com 

In the email, order number, image of invoice, 1 outer box image, 2 clear images of damaged product to be sent. 

In case of multiple item shipments, only the affected product can be returned and replaced.

We will be happy to re-send and replace the product(s) on immediate basis.

Email will be responded to within 48 hrs and full assistance will be provided thereafter. 

In case of Missing product:

YogSiddhi needs to be notified of missing product within 3 days from delivery date via email to customercare@theyogsiddhi.com

In the email, order number, image of the invoice, 1 outer box image, 2 clear images of the opened box with all items received to be sent.

We will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product.

In case of spoiled product:

YogSiddhi needs to be notified of spoilage of product within 8 days from delivery date via email to customercare@theyogsiddhi.com

In the email, order number, date of packaging/ date of manufacture, clear images or video of the product to be shared.

We will work with you on providing an amicable solution. 

Product will be replaced after due investigation and diligence and we assure a fair outcome at all times.

Email will be responded to within 48 hrs, and full assistance will be provided thereafter.